Job at Total Plc for an Experienced Customer Service Officer
Total Plc is recruiting for a Customer Service Officer.
Candidate must possess a BSC / HND in any discipline and a Minimum of 2 years work experience. They must possess good communication and interpersonal skills and must be attentive to details.
Job Description
Keep Company’s records of transactions with its numerous customers property/promptly and ensure completeness, reliability and accuracy.
Provide Customer Service in a professional and excellent manner to promote retention of Company’s customers for continued business
Attend to all Customers’ enquiries, complaints, requests and queries in a prompt and professionally efficient manner
Contribute to the development of an encyclopedia of accepted solutions to problems frequently presented by customers at the Service Centre.
Serve as a vehicle to obtain customer feedback for the use of the larger Company
Participate in providing technical back up concerning customer accounting to the sales force.
Deadline is ASAP.
Click here to apply online.